Impact on the Student Experience

Impact of SERU Data on the Student Experience

Results from the SERU Survey are used in a variety of ways at the University of Minnesota. Responses provide actionable information for faculty, staff, and administrators. Below are a few examples of how various units/programs, colleges, and administrators are using results for change.

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Case Study: Improving International Student and Scholar Services (ISSS)

The ISSS has utilized results from the SERU survey to help shape the International Students Preparation Course (iPrep). The data is analyzed annually to identify areas of concern specifically for international students. Based on previous results, ISSS has made changes to the iPrep in the areas of campus climate and ways to seek help, as well as around academic success and interacting with faculty and other students.

- Xi Yu, Evaluation Specialist

Case Study: Improving the Transfer Student Experience

I use the SERU data to develop a narrative about how the experiences of our transfer students compare to those students admitted to the U of M as freshmen. For example, transfer students report they are more likely to bring up ideas from different courses during course discussions and to communicate with instructors outside of class about course issues and concepts. Findings like these inform the trainings I develop for faculty and staff to help them better serve our transfer students and help to dispel stereotypes regarding who our transfer students are.

- Sarah Ihrig, Assistant Director

Impact of SERU Data on the Student Experience

Undergrad SERU

Graduate SERU